14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins

How to get Authenticated Birth Certificate from NSO (National Statistics office)

If you are going to take the board exams or apply for an SSS number, you would surely need to get a copy of your authenticated birth certificate from NSO. Nowadays, there are several services that offer to deliver your NSO authenticated birth certificate right at your doorstep. The fee for such services ranges from P315.00 to P350.00. but for those of you who wish to save some money, you can definitely walk in to your local NSO. If you prefer to do it the old-fashioned way, here are tips and a step by step process on how to get your authenticated birth certificates (walk in) from the NSO (National Statistics Office).


1. First, try to locate the nearest NSO Serbilis center to you. Normally, these are near the city hall or municipal hall in your area.

2. Now get some some sleep and be at the NSO Serbilis center very early. Be sure to arrive at the NSO Serbilis center early or you'll be stuck in a very very long line.

Here are the requirements if you are requesting an NSO authenticated birth certificate for another person:

-a valid ID for yourself

-a valid ID for the owner of the birth certificate

-authorization letter

Here are the requirements if you are requesting an NSO authenticated birth certificate for yourself:

-a valid ID, that's it

The following are the required information that you will need when walking in to a NSO Serbilis center to get an authenticated birth certificate:

    Your complete name (first, middle, last)
    Complete name of your father
    Complete maiden name of your mother
    Your date of birth (month, day, year)
    Your place of birth (city/municipality, province)
    Whether or not registered late. (If registered late, please state the year when it was registered.
    Complete name and address of the requesting party *if requesting NSO authenticated birth       
    certificate for another person
    Relationship to the child *if requesting NSO authenticated birth certificate for another person
    Number of copies needed
    Purpose of the certification

3. Once you arrive at the NSO, get an application form, and a queue number.

4. Fill up the application form. make sure to write legibly and in block letters. Submit your accomplished application form to the screener's desk. The screener will check the accomplished form.

5. Next step is to pay at the cashier. The cost for an authenticated birth certificate is only P140.00 if you walk in to an NSO Serbilis center.

6. Wait for your name to be called at the releasing area. This is where you have to present your requirements for the authenticated birth certificate to be released to you.

That's it! I hope that this will aid you in getting your authenticated birth certificate from the NSO. Oh, and one last thing, beware of fixers!

Just a disclaimer: I am not connected to any government office so I won't be able to answer very specific questions. All the information that I have is already presented above.

Comments

  1. it i ok if i'll process this through internet?

    and can i get mt authenticated birth certificate trough email?

    ReplyDelete
  2. You can get your birth certificate via the Internet at birthcertificates.com.ph. Your actual certificate will be delivered to you as it needs to be printed in NSO's secure certificate paper.

    ReplyDelete
  3. wait lang po...pwede ba magpa authenticate kahit hndi dala ung original copy?

    ReplyDelete
  4. uhm, question lang po.

    kung hindi ka po pinanganak sa pilipinas..will you have a special kind of birth certificate.

    cause in my case, i was born in a foreign country but im full filipino...and i have a different kind of birth certificate.
    im having a problem with this cause im applying for college and the person said that i should check if it's the NSO authenticated certificate.

    in the certificate i have with me, a paper is attached with something like "c/o NSO bacolod" along those lines..

    please help me. thank you.

    ReplyDelete
  5. iyong tita ko p0 na andon sa ibang bansa gusto niya ako kumuha ng authenticated birth certificate niya..paano po ba i.process?

    ReplyDelete
  6. i no longer have my original birth certificate. can i still secure for my authenticated birth certificate?

    ReplyDelete
  7. pano po mag-apply through net ng authentication ng birth certificate? pano po ung process ng door to door delivery, is there such a thing po?

    ReplyDelete
  8. panu po ba makukuha ng birthcertificate na hindi sa akin,dahil madali po akong student n wla pang nso copy, e need na po yun, ako n po sna kukuha..but how?,

    ReplyDelete
  9. ask kulang po kung pano kung kumuha ako ng (NSO) Birthcertificate, pero mali naman yung name..for exam.erwina yung name ko naka wrote sa taas, pero pag tiningnan sa baba in lower box.erwin yung nakalagay..ano pobang dapat gawin?

    ReplyDelete
    Replies
    1. ako din po ganyang ung birthcertificate ko. Anu po dapat gawin??

      Delete
  10. ilang araw bago makuha ang authenticated birth cert.?

    ReplyDelete
  11. ang authenticated copy ba ay yung yellow paper na galing na mismo sa NSO?

    ReplyDelete
  12. Ilang buwan poh ba bago makakuha ng authenticated birthcertificate ang late registered person,kasi naka ilang balik na poh ang mother q sa pagkuha sa east ave.NSO wla pa rn poh,... ang sav ng cityhall ng Q.C. naiforward na dw sa NSO bkt poh ganun,,...

    ReplyDelete
  13. what if i was born in Cagayan Valley(region 2) but now i am living in Camarines Sur(region 5)and I got my Birth Certificate & there's this school requirement referring to a copy of NSO Birth Certificate, the question is: "Where do i need to get my nso certified birth certificate? can i get it here in cam. sur thought i was born in Cagayan????

    ReplyDelete
  14. Pwd po ba magauthenticate ng hnd sau ang birth personally?

    ReplyDelete
  15. Ung nirequest b na nso autoMatic authenticAted nb un?

    ReplyDelete
  16. gud a.m po,I'm 48 y.o late reg po ako rilis po ng BC ko s local ay sept.18 I ask for endorsmnt r ako n po mgdla ng BC ko s main nso gno po ktgl pr mkha ko nso copy,nid ko po kc mk akuha ng psport nid ko po kc mklis ng 1st wik ng nov. mngank po kc ank ko ng 2nd ng nov.help nyo po ako

    ReplyDelete
  17. I am not connected to any government office so I won't be able to answer any questions that you might have regarding procedures and processes on how to procure documents such as an NBI clearance, an NSO authenticated birth certificate, and etc. All the information that I have is already presented above.

    ReplyDelete
  18. Pwedibang komoha nang nso sa saturday? Sa mismiong office nila..

    ReplyDelete
  19. Mgknu byad s door to door

    ReplyDelete
  20. I am not connected to any government office so I won't be able to answer any questions that you might have regarding procedures and processes on how to procure documents such as an NBI clearance, an NSO authenticated birth certificate, and etc. All the information that I have is already presented above.

    ReplyDelete
  21. Pwede ba ako kumuha ng nso kahit nd sakin nso ng mama ko? WLa po siang birthcertificate e ano po bq need?

    ReplyDelete
  22. Ano kailngan kapag kumuha ka ng nso ng iba?

    ReplyDelete
  23. I am not connected to any government office so I won't be able to answer any questions that you might have regarding procedures and processes on how to procure documents such as an NBI clearance, an NSO authenticated birth certificate, and etc. All the information that I have is already presented above.

    ReplyDelete
  24. parehas lang ba ang nso na kinuha sa main office sa east avenue at sa regional office ng nso?

    ReplyDelete
  25. ano pinag kaiba ng nso na kinuha sa main office sa east avenue at sa regional office ng nso pareahas lang ba sila???

    ReplyDelete
  26. mag kaparehas lang ba ang birth certificate na nakukuha sa regional at main office sa east av

    ReplyDelete
  27. Hello. Yes, pareho-pareho lang lahat ng birth certificates kahit saang branch mo kukunin.

    ReplyDelete
  28. kailangan ng NSO para makakuha ng ID tapos kailangan ng ID para makakuha ng NSO. How ironic.

    ReplyDelete
  29. ask kulang po kung pano kung kumuha ako ng (NSO) Birthcertificate, pero mali naman yung name..for exam.gema yung name ko naka wrote sa taas, pero pag tiningnan sa baba in lower box.gemma yung nakalagay..ano pobang dapat gawin?

    ReplyDelete
  30. ask kulang po kung pano kung kumuha ako ng (NSO) Birthcertificate, pero mali naman yung name..for exam.gema yung name ko naka wrote sa taas, pero pag tiningnan sa baba in lower box.gemma yung nakalagay..ano pobang dapat gawin?

    ReplyDelete
    Replies
    1. gemma i have the same problem as yours.. but in my case, ung middle initial ko nmn wrong spelling.. actually problema ko din yan ngaun i went to the local civil registration to request and file a petition for correction.. but they said n 2-3months ito mprocess.. kailngan ko dn mkaalis sna by this year ends.. pero wla ako ngawa kundi hntayin ung tama at legal n proceso.. ang dmi ko ndn npuntahan and kailngn ko mgpapassport tlg kaso plg ako bumabalik s umpisa.. better kng ngaun plng ackasuhin mo ndn yan..

      Delete
  31. ano po dpat gwin kung nawla mu yung authentic birth certificate mo? pdi po bang kumuha uli? if pdi wat are thw wayz to do it po?

    ReplyDelete
  32. sa nso spplication form what box ang lalagyan ng check sa taas is it,birth certificate or authentication? need ko po kasi original birth certificate to be authenticated by nso....çonfused lang po

    ReplyDelete
  33. Pay nagrequest ng 7 copies of authenticated birthcertifiate . 1 LNG ba ung babayaran? Or I will pay all 7

    ReplyDelete
  34. hello, meron na po akong NSO Birth certificate. Tatanong kulang po kung ano ibig sabihin nito "Authenticated Photocopy of NSO Birth Certificate". Paano po ba yon? ano po ang proceso para dito. mag aapply kasi sana ako kaso yan ang isa sa kelangan.

    ReplyDelete
  35. Gud am, Mam/ sir ask ko lng po. Anu po ba dapat ko gawin..kasi nka ilang kuha na po ng NSO kaso palagi po ung last name po ng mama q nung dlaga pa ung lagi lumalabas..gusto ko sana po makuha ung last name ng papa q kasi un po ung gamit q mula nung bata pa q at un din nka lagay sa mga papers q at mga i.d.....kumpleto nmn po q recquarements like Original Birth Certificate , Baptismal na ang gamit q ay last name ng papa q at my Marriage contract ng parents q na katunayan na kasal po sila... Anu po ba ang dapat ko gawin..?Salamat po !^^ sana po matulungan nyo q. Have a nice day!~~~

    ReplyDelete
  36. Gud afternoon po..pwd po bang mag apply online for authentic birth..at pupunta nlng aku sa NSO pra mag claim..nag aaral pa po kac aku..1hr byahe from skul to NSO bacolod

    ReplyDelete
  37. I have a friend. Gusto niyang kumuha ng authenticated birth certificate kaso nawala yung hindi authenticated. pwede po ba siyang makakuha? thank you!

    ReplyDelete
  38. pwde po bang kmuha ng nso thru online at drtso nrin ipaayos kc po wla pngln first name ko

    ReplyDelete
  39. pro nwawala po ung original birth certificate ko

    ReplyDelete
  40. Ano pong dapat dalhin pag kukuha ng NSO ng iba?

    ReplyDelete
  41. .good evening po.. tanong lng po.. how much po ba ung mgpapa authenticate ng birth certificate?? Salamat po

    ReplyDelete
  42. angelica asao better go to ur Civil Registrar office

    ReplyDelete
  43. ok lang ba na makakuha ng nso kahit xerox copy lang birthcertificate mo?

    ReplyDelete
  44. tanong ko lang po... kumuha po kami ng asawa ko ng Birth Certificate ng anak namin.. kami po tatlo ang pumunta doon sa NSO pero ang asawa ko po ang nag filled up ng form... tps sa releasing po napansin po ng asawa ko na nawala nya ID nya ayaw po erelease ang BC ng anak namin kaya po binigay ko sa clerk ang ID ko pero di dw pwede kasi po asawa ko po ang requester sabi ko po present po kami tatlo dito din anak namin tps makikita mo sa BC ng anak ko ang pangalan ko na tugma sa ID na binigay ko... di rin dw po pwede... sabi ko parent ako so pwede ako kumuha ng BC ng anak ko kahit asawa ko ang requester..


    What are the Requirements:


    2. For Birth Certificate Application Only:

    Valid ID is required for both the owner and requester of document.
    Authorization letter and ID of the document owner together with the ID of the requester are required if the requester is not of the following: a) document owner; b) PARENT; c) spouse; d) direct descendant; e) legal guardian/ institution in-charge, if minor.

    ReplyDelete
  45. pwedy need idea how to solve my BC bago ko lang nakuha nso ko kasi kukuha ako ng drivers liscense,,ngayun ko lang nalaman ,,na sa Child ang nakalagay name ng papa ko tapos sa father eh yung pangalan ko ..malaki ba ang mabayaran,,?

    ReplyDelete
  46. Can I authorized my sister to get my birth certificate in NSO? Please, answer.

    ReplyDelete
  47. Mali po kasi yung birthdate ko sa record ko sa nso. December 21, 1990 po talaga ang birthday ko pero April 2, 1995 po ang nasa record ko sa nso. Pano ko po ba maitatama yung maling record po na yun? Ano po ba dapat gawin?

    ReplyDelete
  48. Helo panu po wala aq valid id meron pb ibng ways pra makuha nso

    ReplyDelete
  49. May mga agency po inaapplyan friend ko pero di sya natatanggap kc late registration sya sa NSO, wala po bang pwede makuha para patunay na legit po na sya talga ung nsa birth cert nya?

    ReplyDelete
  50. hello po tanong ko lng po pano pag nakakuha k ng NSO nung 2014 .. pwde pa po bang gamitin un till 2017 ? nag eexpire dn po b ang NSO??

    ReplyDelete
    Replies
    1. Up for this yan din ang tanong ko.

      Delete
    2. I don't believe NSO Biirth Certificate expires. But if it's for travel, it has to be not older than 6 months from date of payment.

      "PSA does not put any expiration date on the document/s. However, end-users such as the Department of Foreign Affairs and embassies require the copy of the document/s not older than six (6) months from the date of payment."

      Delete
  51. hello po nag eexpire dn po b ang NSO ? PWDE pa po bang gamitin ang NSO kahit n 2014 mo pa eto kinuha pwde pa po bng gamitin ng 2017 un ?

    ReplyDelete
  52. good pm po. panu po ako kukuha ng nso birthcert. ko wla po kc akong valid i.d.?

    ReplyDelete
  53. gud am po ask ko lng po kung pwde n ko makakuha ng nso bc ng baby ko july 21,2017 po bday nya last august2017 lng po naregister ung bc nya. nid po kc s sss. pls reply po. thanks

    ReplyDelete
  54. good am po.. ask ko lng po kng makakakuha na po ba ako ng NSO birth certificate ng baby ko. july 21 2017 ang birthday nya last august2017 na register yung birth certificate nya.. kailangan ko po kasi sa SSS. pls reply po ASAP. salamat po.

    ReplyDelete
  55. Kukuha po ako copy ng birthcertificate ng anak ko sa PSA,pwede ko po ba makuha kahit walang authorization letter or id nya dahil ako naman po ang nanay o guardian nya?thanks in advance

    ReplyDelete

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