14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins
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Readers Digest: Then and Now

It's been a few years since my parents stopped subscribing to Reader's Digest. The reason we halted our subscription was the price. It was getting to be very very expensive.

Anyway, a few weeks ago I borrowed an issue of Reader's Digest from my aunt. What I found out made me sad and at the same time relieved.

The Reader's Digest of today is so freakin' full of ads! Not only that, I found some articles to be so...blog post like. What I'm implying is that I can find several other posts in blogs which are similar (some superior) in quality.

Anyway, it's those ads that really annoy me! Probably more than half of the magazine is just ads! Ads, ads, ads! And they aren't even discreet! They are full page ads!

I tried reading a Reader's Digest which is my grandma's and quality-wise it's incomparable. Meaning, the Reader's Digest of yesterday is of a very different league.

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14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins
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