14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins
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How to get Adsense earnings through Western Union

In my experience, getting your AdSense earnings through Western Union is much more cheaper and safer than the standard delivery and courier option. If you wish to get your AdSense earnings via Western Union, remember to select * under the Payment Details (which is located under the My Account tab) before the 15th of the month. At the end of the month (if your earnings have already reached 100 USD, check your payment history and see if payment has been issued. See the payment details for your Money Transfer Control Number (MTCN). Now remember that not all branches of Western Union offer Quick Cash. Usually, Western Union branches that offer Quick Cash are the big and main ones. Don't forget to bring two valid IDs. Valid IDs are the following:

Passport
Driver’s License
PRC ID
NBI Clearance
Postal ID
Voter’s ID
GSIS e-Card
SSS Card
Senior Citizen’s Card
OWWA ID
OFW ID
Alien Certificate of Registration
Seaman’s Book
AFP
Firearms License


Only the following countries have the option of receiving their AdSense earnings via Western Union:

  • China (Mainland)
  • Malaysia
  • Pakistan
  • Romania
  • Philippines
  • Argentina
  • Chile
  • Peru
  • Colombia
Remember that if your AdSense earnings are above 10 000 USD, the Western Union option is not available to you.

You would be asked whether you like to receive the payment in USD or PHP. If you know a good money exchanger which offers higher exchange rates than Western Union and is trustworthy, then get your payment in USD. Otherwise, ask for your payment in Philippine pesos.

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins
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