14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins
149 comments

NBI Clearance Renewal Requirements and Procedures

An NBI Clearance is a requirement for most employers. This blog post will teach you how to get your NBI clearance step by step.

The first thing to do is locate the nearest NBI branch to you. You can do that by looking for 'National Bureau of Investigation' (under 'Philippines') in your phone directories. Alternatively, you can look at the online directory of NBI field offices.

NBI Clearance Requirements

After having located the NBI office nearest to you, prepare two valid IDs (these are the only NBI clearance requirements) and 140 pesos.

As a requirement for the NBI Clearance, you may choose to bring any of the following IDs:
Valid passport
Voter’s ID
Driver’s License
PRC License
SSS ID
GSIS UMID
Postal ID
School ID
TIN ID
Philhealth ID
Authenticated Birth Certificate
Alien Cert of Registration
Senior Citizen
Of course, aside from the valid IDs, please bring your expired NBI clearance. While it is not an NBI Clearance requirement, it may be a good idea to bring it. Personal appearance is also a requirement by the way for your NBI Clearance.

The NBI does not ask for a lot of requirements, so it really does not make any sense for you not to be able to come up with them. Before I forget, some of the most important requirements that you should have in mind (but are always forgotten) are to bring a ballpen and to be in proper attire. The NBI prefers government issued IDs.

The fee for your NBI clearance is much higher if it isn't for local employment only. If the purpose of your NBI Clearance application is Business Requirement or NFA, POEA, PRA, SEC Requirement, the cost is 165 pesos. If the NBI Clearance is for Naturalization, ACR, or Repatriation Requirement, the cost is 415 pesos.

Be sure to be at the NBI office very early. Locate window 1/A and say that you are applying for an NBI clearance. Tell them it's for local employment. Now you'll be asked to present two valid IDs and 140 pesos. Note that the NBI is very strict when it comes to valid IDs.

Now you'll be given a receipt. The receipt is used when claiming your NBI clearance. Your picture would then be taken. You'll also be given a form to fill up. After filling up the form, ask the guard or officer to take your finger marks. Then wash your hands.

Ask the guard or officer in charge when you should go back. Usually, you'll be asked to go back at around 2 PM the same day. You can, however, go back anytime and any day you want.

Upon going back to the NBI office, give them your receipt. If your name has no 'hit', you'll already be given an NBI clearance. But if your name has a 'hit', then you'll be asked to come back after a week.

There are different places where you can get your NBI Clearance:

Place to get your NBI Clearance #1- Your Local City Hall

Place to get your NBI Clearance #2- Your Local Municipal Hall

Place to get your NBI Clearance #3- NBI Regional Offices and Sattelite Offices

Place to get your NBI Clearance #4- Big Malls in your area

For a complete list of place where to get your NBI Clearance and contact numbers, please visit http://www.nbi.gov.ph/

Just a disclaimer: I am not connected to any government office, so I won't be able to answer any questions that you might have regarding procedures and processes on how to procure documents such as an NBI clearance, an NSO authenticated birth certificate, etc. All the information that have been already presented above. The information presented in this post was gathered when I transacted with the Zamboanga City (region 9) branch/office in 2007.

Comments

  1. AnonymousSunday, June 21, 2009 6:24:00 PM

    thank you! this article is pretty much Useful! Godspeed!

    ReplyDelete
  2. AnonymousSunday, June 21, 2009 6:24:00 PM

    thank you! this article is pretty much Useful! Godspeed!

    ReplyDelete
  3. AnonymousTuesday, November 24, 2009 12:40:00 AM

    Uhm, what if I only have one ID which is my school ID? Would an SSS E1 Form suffice? Hope for the reply. Thanks so much.

    ReplyDelete
  4. Jerome HerreraTuesday, November 24, 2009 10:33:00 AM

    Try getting a TIN ID. The E1 is not considered an ID.

    ReplyDelete
  5. AnonymousThursday, November 04, 2010 8:53:00 PM

    My other ID is my passport but my name there isn't my full name although it still is the right name. Can i still bring this? Thanks for this posting. It really helps.

    ReplyDelete
  6. AnonymousTuesday, July 04, 2017 6:15:00 AM

    NBI is making it easier for Filipinos to get clearance...great....

    ReplyDelete
  7. BigwasTuesday, July 04, 2017 6:17:00 AM

    NBI is doing everything within its limited budget to shorten the processing procedure for getting NBI Clearance...

    ReplyDelete

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