14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins...
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4 Easy Steps In Getting a Police Clearance (from the Philippines)

A police clearance is needed for some jobs (especially those that deal with finance). Here now, is a step by step guide in how you can get a Police Clearance.

1. Look for the nearest police station that issues police clearances

First, locate the main police station in your area. Try calling them up and asking them where to get a police clearance or go to the one nearest to you. Usually, it is only on the main branch that one can get a police clearance.

2. Find out what are the requirements for a police clearance from your police station

When I got to the Zamboanga city police main office, I saw a long and daunting list of requirements posted on the window but it was a good thing that I decided to ask them about the requirements because it turns out (in my case) all I needed was a cedula from the city hall and my SSS ID. Note that it would be best for you to go to the police station which issues police clearances in your area to ask for the requirements because, in my experience, they are not the same in all police stations.

3. Pay for your police clearance

Next, go to the city treasurer's office and inform the teller that you're going to pay for the police clearance. Usually, the city treasurer's office is inside the city hall. After paying, you'll be given a receipt. Present this receipt at the police station. And then you'll be given a form to fill up. After filling it up, give it (and the receipt) to the officer and then you'll be asked to pay another fee (I wasn't sure what it was for though). Anyway, all in all, I paid one hundred and thirty pesos but

4. Have your picture and fingerprints taken

Your name would then be called up. When you hear your name, your picture will be taken and your fingerprints will be taken. Then wait for your name to be called again. This time your police clearance will already be given to you.

That's it! You're done!

Remember that the process is not the same in all police stations in the Philippines. However, I am sure that any difference will not be that significant. Good luck in getting your police clearance!

 Just a disclaimer: I am not connected to any government office so I won't be able to answer any questions that you might have regarding procedures and processes on how to procure documents such as an NBI clearance, an NSO authenticated birth certificate, and etc. All the information that I have is already presented above. The information presented in this post was gathered when I transacted with the Zamboanga city (region 9) branch/office.

Comments

  1. AnonymousFriday, November 30, 2007 2:04:00 PM

    if i moved to another city, is the police clearance im going to get from there different from the police clearance i secured from the city i previously resided in? are they not the same like the n.b.i. w/c is just one application?

    ReplyDelete
  2. Jerome HerreraSunday, December 02, 2007 3:03:00 PM

    Police clearances can only be acquired at the city you reside in. However, I do believe that if you just moved to a certain city then the police clearance from your previous city will be honored.

    ReplyDelete
  3. AnonymousSunday, December 09, 2007 7:08:00 AM

    Hello Jerome,

    I would like to ask you...Can I get a police clearance if I ask to my cousin to get one for me? Even I'm in abroad?I really need it for my registering nursing license and citizenship here in abroad. I hope for your reply soon. Thanks and happy holiday. Macy

    ReplyDelete
  4. Jerome HerreraMonday, December 10, 2007 10:33:00 AM

    Hi. I believe you have to give your cousin an authorization letter for that. Im not really sure about this so it would be best if you called the police station in this country.

    ReplyDelete
  5. AnonymousMonday, May 19, 2008 4:33:00 AM

    I am going to the Philippines soon. I want to contribute, from Ottawa, to a Canadian charity which would send some of my money to the Philippines to help a person there whom they have chosen for me. I have visited the Philippines a number of times, and the Canadian charity requires Philippine police clearance for me to contribute to them. I can't figure out from the net how I can get this in Canada. Can someone advise me?

    ReplyDelete
  6. Jerome HerreraMonday, May 19, 2008 5:47:00 PM

    same thing, I think you need to get a proxy who has a an authorization letter.

    ReplyDelete
  7. AnonymousThursday, June 05, 2008 7:04:00 PM

    HI.. I just want to ask you though. I made a stupid act 2 years ago. I played a prank on my 'friend'. I took her cellphone and planned to return it the next day. However, she took that seriously and had my name blottered to a local police station. so my question is, will that offense appear on my police clearance even if it happened 2 years ago? because i will be getting one sometime.

    ReplyDelete
  8. AnonymousWednesday, May 18, 2011 8:50:00 AM

    I'm currently in Australia and I need to get a police clearance or NBI clearance from the Phil. How do I get one? can I obtain it thru online?

    ReplyDelete
  9. Police Clearance PhilippinesTuesday, June 28, 2011 4:05:00 PM

    In addition, if you are a male applicant, you need to shave off your beard or mustache if you have one.

    ReplyDelete
  10. AnonymousFriday, January 06, 2012 1:22:00 PM

    this are some circumstances and problems na tagal ng hindi nasosolosyunan pag kukuha ka ng police clearance and nbi tagal ng pila, sometimes u need one to two days to aquire ur nbi or police clearance....at saka sana sa sabado pede kumuha kc un lang vacant time....cause monday to friday nasa work ka or nasa school....dba??

    ReplyDelete
  11. AnonymousFriday, April 20, 2012 10:28:00 AM

    i need a police clearance but i have police record 8 years ago....
    thanks..i need advice please...

    ReplyDelete
  12. AnonymousFriday, April 20, 2012 10:30:00 AM

    i need to have a poolice clearance for my job application...but i have a police records 8 years ago...

    ReplyDelete
  13. AnonymousFriday, July 04, 2014 5:33:00 PM

    you mentioned that the applicant must pay 60 pesos lateron or apart from the 40 pesos that was paid to the treasury where in you will get Official Receipt. will you get a receipt for the 60 pesos? or did you get a receipt for that 60 pesos?

    ReplyDelete
  14. UnknownMonday, March 16, 2015 11:10:00 PM

    hi! i'm joshua ask ko lang kasi ngkakaso po kc ako dati na deny po ung kaso kaya nakalaya ako mahihirap ba aq kumaha ng police clearance pg my record ako? ano po bang pwede kong gawin para maka kuha? naghahanap po kasi ako ng trabaho eh requirements po kasi ung police clearance ano po bang pwede kong gawin? salamat!!

    ReplyDelete
  15. UnknownThursday, March 16, 2017 4:39:00 PM

    Hi, i'm from parañaque and i will work pasay. Do i need another police clearance from pasay or is my police clearance from parañaque enough

    ReplyDelete

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