14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins...
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ABOUT ALL I CAN HANDLE

 About Me


My name is Jerome Herrera and I am passionate about a lot of things like personal finance, history, languages, and food. Writing is a therapy for me and I am constantly trying to discover myself through this blog.

The Blog

I initially started All I Can Handle in 2005 when I was still in school to become my personal online journal. It was all supposed to be pointless ramblings however, a few months after writing my initial entry, I started to write about my views on certain current events. I then branched out to writing how to-articles, reviews, and commentaries, so if you would read this blog from start to end, you would see a mix of topics ranging from serious to light and thus its title.

I wrote a lot of articles about job hunting tips specifically for aspiring call center agents when I used to work in this industry from 2007 to 2017.

I also wrote extensively about my struggles in nursing school, travel experiences, tips on moving to Metro Manila from the province, and more.

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Aside from personal finance and the Chavacano language, I am also an advocate of donating blood regularly. Last August 2018, I received the blood galloner award from Red Cross.

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