14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins...
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One Year of being an Unico Hijo

I didn't even notice it but it has been a year since my brother left for Manila. Since then I was an only son.

Let me describe the experience of being an only son. But let me warn you though, it wouldn't be an accurate one since I only experienced it for a year and at the age of 19 already. Anyway, being an 'only son' is not quite different. I feel so guilty for saying this but I don't think I miss my brother. Maybe it is the fact that I am so busy with school that I did not even notice he wasn't around. Maybe it's the fact that when he was here he was always on the computer and so was I.

Maybe I am just good in coping. I am not proud of it but I can suppress myself from falling in love, feeling lonely, and all those bad emotions. I don't know how I do this but I am always reserved.

I guess I don't have anything to say about being an only son. At most it taught me one thing. I am ready for a life of my own.

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