14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins
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A Useful Post...finally!

Today, I was pleasantly surprised to learn that somebody wrote a link to this blog of mine.

As all of you may know my loyal readers (yes, all three of you), the only links I get are those from link exchanges. Hehehe... So this is the first time that somebody linked to a blog psot of mine that they actually found useful. Imagine that.

Anyway it was around two days ago that I wrote about Auction.ph's AdAuction. The minute I received an email (or spam) from AdAuction.ph informing me of their new 'innovation', I immediately blogged about AdAuction. I figured out it would be an experiment. Do the people who read blogs only care about stuff like reviews, tips, recaps, etc? How about personal thoughts and opinions (which I blog about)?

Anyway I guess my conclusion is people read posts that belong to a certain niche. if you blog about random thoughts, nobody would care. Which is perfectly reasonable...hehehe.

Here is the link to that blog which linked to me: http://shop.blink.ph/2007/04/20/adauctionph-an-ads-service-from-auctionph/

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