14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins

A Visit from the Dead

I remember this dream that I had a long time ago (actually just right after my grandma passed away). In this dream I was with my grandma. She was wearing a long fluffy night gown. I said fluffy because I could actually feel it rubbing against my bare knees. Yes, the two of us were dancing. The feeling that I had while we were dancing was elation. It was like being hugged by so many people at the same time and floating on clouds. The feeling was actually so real that (when I woke up), I realized that I was almost in tears. After a few moments of staring into blank space, I remembered that prior to that encounter with my grandma, I dialled this certain number on our telephone. Immediately, I got up and reached for the phone. I dialled the number and of course I got a signal which meant that the number is unrecognizable. However, the feeling that I had was just so real that it managed to make me try and dial that number even though in my mind I knew that nothing would happen. In fact this dream was almost like a vision that I actually even remembered the number that I dialled. Normally, I would forget the whole dream let alone little details.

I also recall this dream that I had which takes place in a beach. Unlike the dream I had about my grandma (which took place just some days after her death), this one had my aunt in it and it took place already a year after her death. Her 'appearance' in this dream was short. I was actually swimming in this beach with lots of people around. There was sort of a 'tiangge' going on. Then when I came out of the water, I realized that I didn't have clothes on. Later on, I saw my aunt (who died of cancer) and she told me 'tutulungan kita' or I will help you. What's weird is that this occurred when I was in my junior year of college (probably one of my lowest moments).

As kids, we were always exposed to stories of the dead visiting you in your dreams. The skeptical me actually do not believe that this dreams were actually visits from the dead. However my heart (which has a mind of its own hehe), does. My heart says that these were actually communications from my loved ones.

Anyone out there with the same experiences? I'd love to hear your story.

Comments

  1. creepy. i've never experienced being visited by a departed loved one in my dreams. but i agree that i can be a communication between the living & the dead. perhaps those who past away wanted to relay a message which they had not said to us while they were still alive.

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  2. Hey amigo, this is your friend from Espaniero, Ric. I've had a lot of those dreams before, and it's a beautiful experience, and let me tell you something: it's real. Ghosts exist, the after life exists, it would take too long to explain how I know this, but believe me, it was actually your grandma that visited you that night.

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  3. her jerjer, nice post. gave me chill. ^_^

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