14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins

Best Performing UITF in the Philippines (May 2023 to May 2024)

Recently, I found out that what Robert Kiyosaki says about people falling in love with their investments is true. Most of us have that underperforming investment that we have had for so many years already but can't seem to let go of. Well, here is a list of top performing UITFs and hopefully this list will help you in making that hard decision of letting go of investments that are no longer working for you.

UITF Classification: Equity Funds


RankBankFund NameROI
1Manulife Investment Management and Trust CorporationManulife Asia Best Select Equity Fund (PHP Unhedged Class I)16.70%
2Manulife Investment Management and Trust CorporationManulife Asia Best Select Equity Fund (PHP Unhedged Class A)14.75%
3AB Capital Asset ManagementAB CAPITAL EQUITY FUND11.76%
4RCBC Trust CorporationRCBC R25 DIVIDEND EQUITY FUND8.85%
5BPI WEALTHBPI PHILIPPINE HIGH DIVIDEND EQUITY FUND7.81%
6China Banking CorporationCHINABANK HIGH DIVIDEND EQUITY FUND7.78%
7AIA INVESTMENT MANAGEMENT AND TRUST CORPORATION PHILIPPINESAIA Peso Equity Fund7.48%
8BDO Unibank, Inc.BDO ESG EQUITY FUND5.06%
9BDO Unibank, Inc.BDO DIVIDEND FUND4.33%
10ATRAM Trust CorporationATRAM Philippine Sustainable Development and Growth Fund (Y Unit Class)4.31%


UITF Classification: Fixed Income or Bond Funds (Long Term)


RankBankFund NameROI
1BDO Unibank, Inc.BDO PESO BOND FUND MERIT CLASS1.97%
2BDO Unibank, Inc.BDO PESO BOND FUND1.79%
3Union BankUnionBankƂ PHP Tax Exempt Fixed Income Fund0.98%
4ATRAM Trust CorporationATRAM Long Term Peso Bond Fund (I Unit Class)0.54%
5BPI WEALTHABF PHILIPPINES BOND INDEX FUND0.54%
6Bank of CommerceDIVERSITY PESO BOND FUND0.29%
7RCBC Trust CorporationRCBC PESO FIXED INCOME FUND0.08%
8AIA INVESTMENT MANAGEMENT AND TRUST CORPORATION PHILIPPINESAIA Peso Long Term Bond Fund0.06%
9Security Bank CorporationSB PESO BOND FUND-0.12%
10China Banking CorporationCHINABANK FIXED INCOME FUND-0.30%


UITF Classification: Multi-Asset or Balanced Funds


RankBankFund NameROI
1Robinsons BankRBank Tax-Exempt Retirement Fund (A Balanced UITF)10.87%
2AB Capital Asset ManagementAB CAPITAL BALANCED FUND8.30%
3Philippine Bank of CommunicationsPBCOM PHP MULTI-ASSET FUND4.76%
4China Banking CorporationCHINABANK BALANCED FUND4.04%
5BDO Unibank, Inc.BDO PESO MULTI-ASSET FUND3.34%
6BPI WEALTHBPI BAYANIHAN BALANCED FUND3.34%
7Philippine National BankPNB MULTI-ASSET FUND (Formerly PNB Balanced Fund)2.67%
8LandBank of the PhilippinesLANDBANK Growth Fund2.63%
9LandBank of the PhilippinesLANDBANK Balanced Fund1.52%
10Robinsons BankRBank Balanced Fund1.48%


UITF Classification: Money Market Funds


RankBankFund NameROI
1Manulife Investment Management and Trust CorporationManulife Money Market Fund (Class I)5.54%
2China Banking CorporationCHINABANK MONEY MARKET FUND5.29%
3Security Bank CorporationSB PESO CASH MANAGEMENT FUND5.13%
4AB Capital Asset ManagementAB CAPITAL SHORT-TERM FUND5.12%
5Manulife Investment Management and Trust CorporationManulife Money Market Fund (Class A)5.01%
6AIA INVESTMENT MANAGEMENT AND TRUST CORPORATION PHILIPPINESAIA Peso Money Market Fund4.89%
7Philippine National BankPNB INSTITUTIONAL MONEY MARKET FUND4.88%
8BDO Unibank, Inc.BDO INSTITUTIONAL CASH RESERVE FUND4.84%
9BPI WEALTHBPI MONEY MARKET FUND4.82%
10Philippine National BankPNB PRESTIGE PESO MONEY MARKET FUND (Formerly PNB Peso Fixed Income Fund)4.80%


The data found here is from May 12, 2023 to May 14, 2024 and was taken from uitf.com.ph.

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