14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins
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The Cat is Out of the Bag

A senior government official reiterated that all sides must be heard with regards to plans on implementing indirect vaccine mandates in the country.

During an interview in TeleRadyo's program S.R.O. with Alvin Elchico and Doris Bigornia last November 8, 2021, Secretary of Justice Menardo Guevarra explained that the vaccines are not yet 100% approved and that they are still being tested so we are not yet sure that there won't be long term adverse effects.

Here is the DOJ secretary's remarks (06:54)

Kailangan pakinggan ang lahat ng sides pagdating dito sa bagay na ito kasi dapat nating tandaan na itong covid 19 vaccines ay hindi pa 100% approved. 'Yun ang isang major contention ng mga tumatanggi sa mandatory vaccination. Hindi pa siya 100% approved. Nasa testing stage pa lamang siya kaya hindi pa tayo 100% sure na walang magiging long term adverse effects ang vaccination.

Here is my translation:

We need to listen to all sides when it comes to this matter because we have to remember that these Covid-19 vaccines are not yet 100% approved. That is a major contention of those who do not want mandatory vaccination. They are not yet 100% approved. They are still in the testing stage so we are not yet sure that there will be no long term adverse effects.

The following day after this interview took place (November 9, 2021), DOJ Secretary Menardo Guevarra was taken to a hospital because he wasn't feeling well. He is undergoing routine tests and for the moment, is feeling okay.

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