14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins
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How to Say Yes in Different Philippine Languages

I was in Pampanga the other day and heard somebody say Wa repeatedly. Since I recognized his body language, I knew that he was saying yes multiple times in Kapampangan. As there are so many Philippine languages, this made me wonder about the ways that we say yes in the various Philippine languages. 

Kapampangan- Wa
Pangasinense- On
Cebuano- O, Oo
Ilonggo- Hu-o
Chabacano- Si, Ho-o, oo, o-on, mm-mm, hmm-mm
Ilokano- Wen
Tagalog- Opo, Oho, Oo
Waray- Uu

As you can see, I was able to list a lot of 'yes words' for Chabacano as this is my mother tongue. I think that it is truly amazing that we have all of these different ways to say yes even though we live so close to each other. It can be observed though that these words are similar to each other in one way or another.

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