14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins
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Differences Between COL Financial and Philstocks

I decided to write a review and a comparison between COL and Philstocks to help people who are shopping around for the best stock broker in town. If you’re wondering why I chose to compare these two, it is because I have an account with them.

READ: 13 Tips on How to Save Money

One of the good things that you’ll hear about Philstocks is its fast speed. Day traders like speed, and you’ll find that a lot of them use Philstocks. When good news or bad news comes out, a day trader wants to be properly positioned to be able to make his trade profitable.

READ: A Guide on How to Start Saving Money

Personally, what I love about Philstocks is that they allow you to withdraw money from your account without signing any forms. I’ve always hated the fact that I’d have to fill up forms and scan them every time I make a withdrawal from my COL account. When I emailed COL about this, they just said that it is a security feature that they have to prevent unauthorized withdrawals. If you ask me, they probably just don’t want to invest money in upgrading their software.

READ: 10 Financial Commandments for Travelers


READ: The 52 Week Money Challenge for Minimum Wage Earners

What I like about COL is that they provide you with information such as which stocks to invest in. This makes COL very attractive to beginner stock investors. COL also makes available to their clients shares of a company that is undergoing an IPO (initial public offering); this is something that Philstocks doesn’t do.

READ: What Happens if your Stock Broker in the Philippines Closes?

COL does not automatically email you a statement of account every month while Philstocks does.

READ: A Simple Retirement Plan for Young Filipinos

Most of the times though I find myself using COL because I like its interface that is user-friendly, and I also like the fact that I can fund my COL account *without any charges through my BPI Express Online account. While this method of funding is also available with Philstocks, it is not free of charge.

READ: The Different Kinds of UITFs and How to Choose the Best UITF For You

*Update: As of January 15, 2016, COL is already charging fees for transferring funds to your account. More details here.

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