14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins...
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Zamboanga city in the eyes of the northerner

You'd be shocked at how unknown Zamboanga city is to most people in Manila. My friend thinks it is in Visayas, near Cebu. Another one thought it to be Zambales and asked me if I could speak Ilocano. Most would not even remember the name Zamboanga, what they would remember is Davao and I have to correct them most of the time that it is Zamboanga and not Davao.

There are also only a few people here who seems to know about the unique dialect Chabacano in Zamboanga city.

I guess you can't blame them. The only time that they hear about Zamboanga city is when there is a bomb that goes off in the city or there is war in the southernmost tip of the Philippines.

Some people even see to think that Zamboanga city is as big as a little barangay. I remember chatting with a person and she said that she heard that a bomb exploded in the city and asked me if I was okay and I was like, why wouldn't I be. I mean the chances of a little bomb affecting many is little. It's not like Zamboanga city is a little barangay and a little bomb might affect all the people living in it. Another person asked me if it was noisy and I asked why would it be. He answered because of the gunshots.

People here also seem to equate Mindanao as an island with little or no civilization. Zamboanga city is up there with Bacolod, Cebu, Iloilo, Davao, Cagayan de oro, and Manila. People should know that it is in Mindanao and the fact that it speaks the only Spanish creole in Asia and of its very hispanicized culture (which gives us a glimpse to our past). Filipinos should recognize it for its uniqueness and not simply for e being the occasional victim to media hype produced by GMA7 and ABS CBN.

It's all about the Chabacano de Zamboanga. Bien Chabacano is the first and only blog designed for Chabacano language enthusiasts which discusses and analyzes Chabacano word origins,Chabacano grammar and vocabulary, and so much more! Click here to visit Bien Chabacano now.

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