14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins
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My Disease

Today the disease that has haunted me for the past two years have struck again. Yes, I have a disease, one of which I am not so proud of.

It began during my second year in college. It was during that time that I felt immense albeit manageable stress. Aside from eating, I have one other way of coping with stress and that is not going to school.

Yes, whenever I would feel like I can't take the stress anymore, I would just tune out from the world. I would stay home for an afternoon or a day and just (for a few moments in my life) be one with myself.

The relief I get from these momentary hidings is indeed great. So great that I consider it therapeutic.

It's not that I am running away from my problems. I know that I can never run away from them. I would call it 'taking a break'.

My disease struck back today. And yes, I am feeling relieved already.

Comments

  1. lurrrveWednesday, July 04, 2007 7:04:00 PM

    hey i know that disease! it's the "sakit sa tamad" disease. myahaha! peace :)>-

    ReplyDelete
  2. Jerome HerreraWednesday, July 04, 2007 8:13:00 PM

    you're so damn right! hehehe...

    ReplyDelete

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