14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins...
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Lan Hot Pot Buffet Review

My first time trying an all-you-can-eat hotpot buffet happened today at Lan Hot Pot in SM North EDSA. My friend and I went to their newly opened branch at the Annex.

We made a reservation for 10:30 AM because that was the schedule given to us on Messenger. On the day itself, we found out that the mall opens at 11 AM during the holiday season, so the restaurant located on the third floor also opened at 11. Just something to keep in mind if you’re planning to go early this holiday season.

The space-themed restaurant is a bit small, so it gets busy even on weekdays. The best time to visit is right when they open so everything is freshly stocked and there aren’t too many people yet. During the lunch rush, some meats may take a while to be refilled.

Once seated, the staff will ask for your soup base. Their bestsellers are the Signature Chicken Soup and the Satay Soup. Since my friend and I both like spicy food, we went for the spicy option.

They also have a sauce-mixing station with a recipe guide, plus a halo-halo station if you want something sweet. For dessert, they offer ice cream, pastries, and fruits.

There are tons of ingredients you can add to your hotpot: meats, seafood, vegetables, noodles, dumplings, and mushrooms. They also have a skewer station where they cook skewered items on the spot. I’m not sure if they were fried or grilled, but I especially liked the chicken gizzard.



If you’re new to hotpot, just put a little of everything in your soup and experiment, you’ll eventually discover combinations you like.

Here are their branches and rates:

Lan Hot Pot Buffet is available at:

Gateway Mall 2 (Cubao), Ayala Mall Circuit, Lucky Chinatown (Binondo), 8 Missouri Center (Greenhills), The Shop Grand Central Park (BGC), and Okada Manila.

Rates

All branches except Okada:

• Mon–Thu: ₱799 per head

• Fri–Sun & Holidays: ₱899 per head

Okada branch:

• Mon–Thu: ₱899 per head

• Fri–Sun & Holidays: ₱999 per head

Birthday Promo

They offer a 1+1 birthday week promo. Dine within your birth week (Mon–Sun) and the birthday celebrant gets to eat free as long as they are accompanied by at least one full-paying adult (no other discounts allowed with this promo). Bring a valid ID showing your birthdate. Promo is available in all branches except Okada.

Overall, I enjoyed my first hotpot experience, especially since we went during the birthday promo period of my friend. Aside from the incorrect schedule provided through their Facebook Messenger, the service at the restaurant itself was really good. We’ll definitely come back.

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