14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins...
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The Silent Little Night Watchman

"Guardia sereno! A las doce han dado.”

That’s a line from Nick Joaquin’s May Day Eve.

A year after moving here, I woke up in the middle of the night to find a cat walking toward me like it owned the place.

My first thought was that it was a shape-shifter that would probably eat me. But when it saw me wake up, it quickly headed for the locked door and slipped out through the open window (which I assumed was where it had come in).

Several days later, I woke up in the middle of the night to find a fat cat (literally) crying in the kitchen. It was terrified of me and ended up crashing into my oregano plants. I had to clean up the mess right then and there.

For several nights in a row, different cats have been trying to get in through my window.

But tonight, it seems like they (or at least one of them) finally got the message. At first, I thought I was imagining a cat sitting by my window. Upon closer inspection, there really was one. I even managed to take a photo.

I don’t know if it’s a message from the cosmos (cats have always been tied to spiritual symbolism), but it’s strange how they suddenly appeared a full year after I moved here.

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