14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins...
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The Smoke Machine is in Full Swing

Never let a crisis go to waste.

We are frogs slowly being boiled in water. As usual, the frogs do not notice it until it's too late.

For several nights now, I have been having visions of a QR code and once a vision of a QR code, a calendar, and a signature (which I interpreted as a memorandum of a circular). 

I don't know if you have noticed but recently, there has been an accelerated push towards a cashless society. I'm not talking about what has been happening since Covid (which was another case of never letting a crisis go to waste). I'm referring to the free train rides using the national ID (https://rssoncr.psa.gov.ph/content/NCRII/psa-dotr-move-free-mrt-3-and-lrt-rides-every-wednesday-national-id-holders), intensified pressure on banks to accept the national ID (https://philsys.gov.ph/psa-joins-bsp-forum-on-national-id-calls-anew-to-financial-institutions-to-integrate-with-the-national-id-system/) and digital senior IDs among others.

I'm not sure if the visions pertained to a key decision being made by a certain date that has to do with a cashless society but you can bet I wasted no time in getting rid of most of my one thousand pesos bills.

I still remember what happened in India in 2016 when they demonetized the 500 and 1000 rupee notes. The reason given were the usual: fight corruption, stop terrorism and money laundering.

Today, I woke up to news that they have decided to limit daily cash withdrawals to ₱500,000.00.  (https://www.philstar.com/headlines/2025/09/19/2473856/bsp-caps-cash-bank-withdrawals-p500000day)

Obviously, there are exceptions so you can rest assured that it is the honest small businesses who are likely to be affected by this policy. 

The narrative of course is that this is going to help the fight in corruption. 

I mean I can think of a dozen ways of circumventing this rule and I am not even involved in anything illegal.

This is how easy it is to control the masses. Watch and learn.

The whole thing began with Vico Sotto's (perhaps another actor, knowingly or unknowingly) revelation that Korina Sanchez received money from the Discayas (Sotto's political rival) which led to a senate investigation. The hearing occured around two weeks after a lunar eclipse which is usually an omen.

When the corruption scandal hit, a former Department of Finance official floated the idea of getting rid of 1000 pesos bills.

In fact, I have been sensing ideas like this to be floated around in the coming days. 

Recently, we were able to observe the central bank take a more direct approach in its bid to control the people. I don't think a lot of people see what a big deal it was that the central bank was able to order Gcash to remove links to online gambling apps from their app. (https://mb.com.ph/2025/08/14/gcash-maya-to-take-down-in-app-online-gambling-links)

And just like before, who would think that they may have an ulterior motive and that they may not have our best interest at heart?

Yes, it's the same playbook over and over again.

I mean if they can prevent you from doing something that is completely legal, what else can they ban you from doing? Eating meat and travelling in the name of curbing CO2 emissions? 

How much easier is it for them to control us once everything is digital?

The current corruption issues hounding the nation is the perfect grounds to make all of this a reality because who is going to oppose these measures when they are neatly wrapped in a box with a bow? Who is going to remind the ordinary people that this can easily be used to weaponize against them in the future?

The road to hell is ALWAYS paved with good intentions. Are we going to see Revelations 13:17 come true in our lifetime? Who knows? However, a cashless society will definitely make that scenario a possibility. 

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