14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins...
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History through the Eyes of BPI

I did not expect the BPI Museum in Cebu to be open but the guard said that it was.

The BPI Museum in Cebu is not to be missed if ever you find yourself in the downtown area of Cebu. The museum has a comprehensive collection of artifacts related to banking and currency.

The Bank of Philippine Islands or BPI predates the Banko Sentral ng Pilipinas. Established in 1851 as El Banco Español Filipino, it acted as our first central bank. It is also the first bank in South East Asia.



This is an exhibit of how banks used to look like inside as well as the first ATM in the Philippines.





The BPI Museum also had an impressive collection of old maps.








If you love history, the BPI Museum will give you a chance to appreciate our country's history through a glimpse of the various currencies being circulated at different periods of time.













How BPI survived the second world war is also a very interesting story.





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14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins...
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