14 Call Center Interview Questions & Answers

Image
The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins...
149 comments

Tiempo Muerto

I recently discovered this term through an article about the impending sugar shortage in the country. Literally, it means 'dead time'. But apparently, it is used in the sugar industry in Central Philippines to refer to the off-season of sugar or the time between planting sugarcane and waiting for the harvest.

I find it very interesting how deeply embedded the Spanish language is in this industry that dates back to the Spanish era. The phrase 'tiempo muerto' is also memorable to me because about ten years ago I googled what 'idle time' was in Spanish (tiempos muertos). To be honest, I don't even remember why I did that but it's amazing that our subconscious mind can retain insignificant information that we have come across only once in our lives.

The unfortunate story of the looming sugar shortage began last year when unfavorable weather conditions (La Niña) and high fertilizer costs resulted to a reduction in our sugar production. High global sugar prices also led to lower yields as producers would harvest their crops too early.

Will the country experience a sugar shortage? Perhaps not as sugar producers are willing to have an early 'tiempo suerte' (a term used to refer to the sugar milling season or the culmination of 'tiempo muerto'). But does it mean that local sugar prices will go back to what they used to be? Probably not as inputs and global prices are very high right now.
 
Since sugar does not expire, it would be a good idea to stock up on this sweetener in case a shortage does happen. 





Comments

Post a Comment

Popular posts from this blog

How to Register to DITO Promos Thru Text

Image
I was scratching my head trying to figure out how to register to DITO promos without going through their app. I don't know why but apparently DITO's app needs internet connection to be accessed. How very counterintuitive! Imagine, I was about to register to a Smart Promo just to access their app and subscribe to a promo! Anyway, thank goodness I was able to find a way to subscribe to DITO promos without using their app. Here is how you can register to DITO promos thru text: 1. Text HELP or 0000 to 185. This is free of charge. 2. You will receive a reply with the menu. Choose 'Buy Promo'. 3. Choose your desired promo and confirm your purchase. That's it! Now you just have to wait for a text confirmation or try to check if you can now access the internet. Hope this helps you out!
READ MORE

No te Vayas de Zamboanga Song Lyrics

Image
No te vayas, no te vayas de Zamboanga Que me puedes, que me puedes olvidar No te vayas, no te vayas, ni me dejes Que yo sin ti, no puedo estar No llores, paloma mia No llores que volvere No llores que en cuando llegue Paloma mia, te escribire Con un pluma de ave Y un pedazo de papel Con la sangre de mis venas Paloma mia, te escribire. No Te Vayas de Zamboanga  is a Zamboangueño Spanish folk song written by Juan Cuadrado, Sr., a Spaniard who decided to stay in Zamboanga after the Spanish soldiers left the country. I read somewhere that this song was used in a Zarzuela entitled De Cavite A Zamboanga . In this Zarzuela , a Caviteña sings this song to her boyfriend who is going to Zamboanga. This is probably why there are versions wherein this song is titled No Te Vayas A Zamboanga . In fact, the English version of this song is translated from No Te Vayas A Zamboanga (Don't you go to far Zamboanga). This title however doesn't sit well among Zamboang...
READ MORE

Noche Buena lyrics, video and chords

Image
INTRO: Am-Dm-E-Am-E-Am-E-Am- Am Kay sigla ng gabi E Ang lahat ay kay saya Am Nagluto ang ate ng manok na tinola A7 Dm Sa bahay ng kuya ay mayro'ng litsonan pa Am Ang bawat tahanan E A May handang iba't iba A Tayo na giliw E Magsalo na tayo Mayro'n na tayong A Tinapay at keso Di ba noche buena D Sa gabing ito A E A At bukas ay araw ng Pasko Noche Buena lyrics Kay sigla ng gabi Ang lahat ay kay saya Nagluto ang ate ng manok na tinola Sa bahay ng kuya ay mayro'ng litsonan pa Ang bawat tahanan may handang iba't iba Tayo na giliw Magsalo na tayo Mayro'n na tayong Tinapay at keso Di ba noche buena Sa gabing ito At bukas ay araw ng pasko Here is a YouTube video of Noche Buena. 
READ MORE