14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins
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How to Get a National ID in the Philippines

Finally, I am no longer an illegal immigrant! Today was my schedule for step 2 of getting a national ID which was done at  Robinsons Forum.

Step 1 in getting a national ID is going to the barangay hall wherein they will schedule you for an appointment for step 2. Some people might have been part of the earlier process wherein they did not have to go to the barangay hall and instead were visited at home. As for me, I heard an announcement from the public address system asking people to go to the barangay hall for step 1 of getting a national ID.

Depending on your location, you can also do all this online.

Step 2 was a breeze. The first thing that I had to do was to look for a verifier. These are people who check if you filled up your form correctly as well as if you have the sufficient requirements for getting a national ID. Next step was to queue up for the part wherein they take your photo, biometrics, and iris scan. 

All these might be familiar to you already except for the iris scan. I think this is the first time that the government will be taking its citizen's iris scans. 

After everything is done, they ask you to verify your information on the computer screen and get your verbal consent that you are willingly giving your information to the government.

Since home ownership is very low among Filipinos, they weren't very strict with the address you put on the form and didn't ask for any proof of address. They said though that when you want the address printed on your national ID to be changed, you will apply for another one and will get charged for it.

Here are some reminders after you are done with step 2 of getting a national ID.

 

Please note that my experience might be different from yours. Don't expect everything to be the same when you show up for your national ID appointment.

At the mall, I also saw several people who have decided to take the blue pill.


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