14 Call Center Interview Questions & Answers

Image
The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins
149 comments

The Economics of Spending for Happiness

A friend of mine once asked me how one should deal with spending for leisure. For this person, it is hard to say no to eat outs, night outs, parties, and out of town trips.

Frugality is the efficient management of wealth, spending primarily on NEEDS; so this begs the question: is spending on wants an inefficient way of spending? Not necessarily. This is where knowing how to budget and control spending becomes very important.


Before we even talk about budgeting, let us start with this: Happiness is Subjective. Your happiness is different from someone else's happiness. When we buy something or travel somewhere because we saw how happy people were who have bought that same thing or have gone to that same place, what we actually want is to be happy as those people and not the thing that they purchased or to go to the place that they went to. When you emulate the things that your friends do that make them happy, you are forgetting that what makes them happy will not necessarily make you happy.

There are people who will buy a gadget simply because their friend has one, and that person looks happy. Others will go to a beach destination right after seeing photos of their friends in that place simply because their friends looked happy in their photo. This is precisely the trick that TV commercials play on us. When they show your favorite actor or actress endorsing a product or when they show a group of friends enjoying a soda, this tells your brain that you have to buy the product that your favorite actor or actress is endorsing in order for you to be like him or her or that you have to buy soda in order for you to have a good time with your friends.

So the next time that you log on to Facebook and find yourself wanting to go to Europe simply because you saw some travel photos of your friends and they looked so happy in Europe; ask yourself if going there will indeed make you happy or if there is some other thing that will bring you happiness. Only you know the things that will make you happy. Other people's happiness should not and will not dictate yours.

Now let's go to budgeting. Only after allocating an amount to be spent on NEEDS should you set an amount to be spent on entertainment or vacations. Remember that the key here is not to eradicate all spending on leisure but simply to control it. If you find yourself going to the movies once a week, cut it down to just once a month. Instead of going out to eat on weekends, try cutting it down to just one weekend a month.

I remember a time where a fast food meal tasted really good to me. This was a few years ago when I would eat in fast food restaurants only on some weekends and special occasions. Fast forward to this day, I don't anymore think that fast food meals taste good. Why? Because I now eat in fast food restaurants almost every day and they have become ordinary to me. The point of this story is that when you do something frequently, it becomes ordinary. It then takes more for you to become happy. You will also find yourself appreciating something more if you experience it only once in a while. So if you currently find that a McDonald's Cheeseburger meal is special to you, watch that you don't enjoy it too often lest it becomes your ordinary fare.

Comments

Post a Comment

Popular posts from this blog

How to Register to DITO Promos Thru Text

Image
I was scratching my head trying to figure out how to register to DITO promos without going through their app. I don't know why but apparently DITO's app needs internet connection to be accessed. How very counterintuitive! Imagine, I was about to register to a Smart Promo just to access their app and subscribe to a promo! Anyway, thank goodness I was able to find a way to subscribe to DITO promos without using their app. Here is how you can register to DITO promos thru text: 1. Text HELP or 0000 to 185. This is free of charge. 2. You will receive a reply with the menu. Choose 'Buy Promo'. 3. Choose your desired promo and confirm your purchase. That's it! Now you just have to wait for a text confirmation or try to check if you can now access the internet. Hope this helps you out!
READ MORE

Cuando by Comic Relief song lyrics

Image
I could describe Comic Relief in two words: cutting edge. Gone now are the times when all the Chabacano songs that we hear were about the place itself. We finally heard a pop song in Chabacano. What's great is that it's not just any Chabacano pop song, it's a good one too. It doesn't sound corny like the other songs that we hear and it's very modernized so the youth could very much relate to it. Pirmi kita ta oi: bueno pa el maga Bisaya, bale el maga de ila cancion. Pues, ahora tiene ya tambien kita bale canciones en Chabacano. Cuando Lyrics by Comic Relief Que tal man tu ahora? Donde anda? Libre ba tu, puede yo lleva pasea Pasencia conmigo Si bodi man yo Pero precura yo dale contigo el todo Hinde ba tu ta sinti? De jalo lang que sufri Ta canta este cancion Con todo mi corazon pati mi pensamiento Cuando, cuando contesta? Pirmi yo ta resa Que kita dos ay queda Tu dulce palabra Pirmi yo ta espera Cuando tu contesta Si hinde ahora Cunda
READ MORE

No te Vayas de Zamboanga Song Lyrics

Image
No te vayas, no te vayas de Zamboanga Que me puedes, que me puedes olvidar No te vayas, no te vayas, ni me dejes Que yo sin ti, no puedo estar No llores, paloma mia No llores que volvere No llores que en cuando llegue Paloma mia, te escribire Con un pluma de ave Y un pedazo de papel Con la sangre de mis venas Paloma mia, te escribire. No Te Vayas de Zamboanga  is a Zamboangueño Spanish folk song written by Juan Cuadrado, Sr., a Spaniard who decided to stay in Zamboanga after the Spanish soldiers left the country. I read somewhere that this song was used in a Zarzuela entitled De Cavite A Zamboanga . In this Zarzuela , a Caviteña sings this song to her boyfriend who is going to Zamboanga. This is probably why there are versions wherein this song is titled No Te Vayas A Zamboanga . In fact, the English version of this song is translated from No Te Vayas A Zamboanga (Don't you go to far Zamboanga). This title however doesn't sit well among Zamboang
READ MORE