14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins...
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Feed Hungry People and Become Smart!

How?

It's simple. Just log on to http://www.freerice.com

Free Rice is a totally new concept in ending world hunger. In partnership with the WFP, they promise to donate 20 grains of rice for each correct answer you get from their vocabulary game.

This is surely a fun way of doing good to other people. And at the same time, you get smarter by doing it! Aside from English vocabulary, there are other subjects such as Maths, Geography, and Arts.

To date, I have already donated 2000 grains of rice. Definitely not much, but still a contribution in fighting world hunger.

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