The DTI has spoken: businesses must accept cash
In an age where QR codes, e-wallets, and cashless payments are everywhere, many Filipinos may have probably experienced being told, “Cashless Payments only”. At the Land Transportation Office (LTO), for instance, several applicants recently complained that they were required to use GCash and even charged a “convenience fee” for doing so. The Department of Trade and Industry (DTI) and the Bangko Sentral ng Pilipinas (BSP) have made it clear that this is not allowed. In a recent advisory, the DTI reminded all merchants and establishments that cash remains legal tender in the Philippines and must be accepted without discrimination. While digital payments are encouraged for convenience, consumers still have the right to choose to pay in cash. Why this matters Even as cashless options like GCash, Maya, and QR Ph have become more common in recent times, many Filipinos still rely on physical money. Refusing cash payments excludes these consumers and goes against both consumer protection and f...