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Showing posts from May, 2025

14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins...

Should We be Scared of Monkeypox?

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When you read an entire article from the mainstream media, you will actually find nuggets of truth instead of when you just read the caption, the title or the first paragraph. Yes, when they think nobody is looking, the authorities do tell the truth. For the past few days, it sounded like monkeypox was starting to spread all over the country. In this article, DOH spokesperson Albert Domingo explains that there has been no surge in cases and in fact April saw more cases than the month of May. He also clarified that all of the 911 cases were of the mild variant of mpox called Clade II and that the more transmissible Clade 1b has not yet been detected in the Philippines. It is important to note that not all 911 cases are active up to this day. In fact, DOH Secretary stated, "Ang mpox ay self-resolving disease. Virus siya at kusang gumagaling sa loob ng 2 to 3 weeks..." Here is another interesting bit of information straight from the horse's mouth. Domingo said in September 2...