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14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins...
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Another Visit from the Dead

In my dream, my uncle was insisting that my friend give him this piece of cloth that she was holding. This friend of mine didn't want to give him that piece of cloth because it was given to her by a friend. Then my aunt shows up in my bedroom. She is asking me to hurry up and to come to the porch right away because everyone will be leaving. Then I see my uncle. He was showing me a trick. It was a balancing act with a dumbbell and a stool. I wasn’t sure what I was looking at but my uncle looked real happy doing it. Suddenly, I was covered in a shroud of tranquility, almost the same feeling I had a few days ago when I first dreamed about my uncle, but this time stronger and more vivid that the feeling stayed with me long after I woke up. That peaceful feeling felt familiar. I recognized it as the same feeling that I had in a dream thirteen years ago when my grandmother died which I described here . It has been about a month since my uncle died. I wasn’t able to go home to a...
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