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Showing posts from January, 2011

14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins
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Mi Ciudad de Zamboanga song lyrics

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If you grew up in Zamboanga city, you may have heard the late mayor Maria Clara “Caling” Lobregat’s song mi ciudad de Zamboanga on radio every morning. I am not sure if it is still played by that radio station these days, but I could never forget the passion with which Caling sang this song. It might fail in comparison to no te vayas de Zamboanga in terms of popularity and to Zamboanga Hermosa in terms of importance but it is a very beautiful song that seems to speak about Zamboanga Hermosa in reminiscence. Here are the words of that song, which I copied from the website of zambotoday.com. I am not sure about its veracity though since it doesn’t sound very natural but then it is a song. It is an old song and it contains some words which are not anymore used in the modern Chabacano such as engrandece, alaba and amable which means to grow in stature, to praise and kind in Spanish respectively. Desde'l dia de mi nacimiento Hasta que ya llega yo engrandece Pirmi yo ta oi Tu
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Discovering Ilocano

I spent new year with my friend in Camiling, Tarlac. On the way, we passed by several interesting landmarks like Hacienda Luisita. I also was treated to vistas of hills, mountains, and vast expanses of rice plantations during the bus ride. What caught my attention though while I was in Camiling was the language. Ilocano is a language spoken by around 8 Million Filipinos according to statistics in Encarta. When I went to Tarlac, it was the first time that I went to a place where Tagalog is not the common language. The friend whom I visited in Camiling speaks the language and here are some interesting observations that I made. I noticed that there are some Bisayan words in Ilocano. For example I heard her use uli (go home) and balay (house) during a conversation. These two words are actually also found in Bisaya and they mean the same thing in both languages.   The comments below seem to debunk this claim . Then of course I heard some Spanish words. When my friend was speaking to m
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