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14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins...
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The Wrath of the Lamb

When I went to my brother's place a few months ago, he gave me a PDF copy of Tim Lahaye and Jerry B. Jerkins' Left Behind Book Series. I started reading it in November and quickly got hooked. Last December, a few days before Christmas, I was reading the third book in the series where humanity suffered the Wrath of the Lamb (Revelation 6). The Wrath of the Lamb occurred in the form of an Earth-wide earthquake, a scientific impossibility. After reading, I went to bed unaware of the chilling dream I was about to have. It felt like it was afternoon. It seemed like a normal day. My dad was watching TV and I could sense my mom was in the kitchen. I was standing outside the house where my dad grew up. Currently it is my aunt and uncle (both siblings of my dad) who live in the house. Our house in Zamboanga city which is just a few meters away from this house is currently being used by a close family friend as our parents are in Pagadian city (due to the regional offices transfer) and...
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An Essential Guide to Pakikipagsapalaran

Manila is the New York of the Philippines. Everyday, hundreds of people from the provinces brave this urban jungle for their chance to live their version of the American dream. For most people (like me), planning is the ultimate tool for great endeavors such as this one and is vital for achieving success. Below are three things that anyone dreaming to work in Manila should consider: 1. Rent The first thing you should consider when coming up with a budget is the rent. Unless you have a relative or a close friend that can offer you shelter, you would have to shell out for a place to sleep in. Now bear in mind that in Manila (depending upon the area), a room that costs two thousand a month to rent is most probebly small, and a bit unclean. Water and electricity is usually included though. If you are in Makati, two thousand pesos will only get you as far as being a bedspacer. Studio type rooms with a CR and a kitchenette area would range from three thousand five hundred to five thousa...
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