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14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins
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The Resiliency of a Fallen First Lady

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Amidst a crowd of a few hundred people, I sat still, transfixed and in awe of what I was seeing. I couldn't hear what my brother was saying because of the rumble of applause that filled the auditorium. I couldn't believe what I was witnessing. On the stage, wearing a blue dress and looking a bit fragile but still very majestic was the iron butterfly herself, the imeldific Imelda Marcos. What was really puzzling to me was the standing ovation she was being given! I was born more than a year after EDSA revolution and all I know about that revolution is what I learned about it in school and what I hear about it today. But if there is one thing that the history books and documentaries have taught me, it is that the Marcos era was a really dark one in our country's history and that we should all be angry at the Marcos', hence my confusion at seeing hundreds of Filipinos roused by Imelda Marcos and even giving her a standing ovation. It was so weird, it felt like Ferdina
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