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14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins
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Thank God!

I'm not sure how it all started or if it is indeed just a recent development, but I keep on hearing people say thanks God when they should be saying thank God (without the s). Here are some examples: Thanks God the plane landed safely Thanks God it stopped raining In English TV programs, I always hear this as 'thank God', without the 's' in thanks. I'm not sure, but I think people are confusing 'thanks, God' and 'thank God'. The former is a declarative statement wherein you are thanking God for something. This is similar to when you say thanks to your friend or your coworker. The latter is an imperative sentence wherein you are asking someone (sometimes yourself) to thank God for something. Most often, it is a treated as a phrase. I'm not completely sure about the grammatical rule behind it, but this is the way I understand it. Thanks, Abigail! CORRECT Thanks for the food. CORRECT Thank God you came. CORRECT Thank heavens the ra
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My Platelet Apheresis Donation Experience

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I know that a lot of us want to donate to charities but don't have the money to do so. Well, there is a way for you to donate without spending anything; and you won't just be donating for someone's education, house, or food, you'll be donating for someone's LIFE. I started donating whole blood back in college in 2005. The Red Cross people went to our school and tried to encourage us to donate blood. I remember them saying that donating blood will make you look 20 years younger, and we were all laughing because we weren't even 20 years old back then. I regularly donated whole blood until I left Zamboanga City. In Metro Manila, I found the location of the nearest Red Cross blood center to be inaccessible, so I only donated a few times when GMA 7 held mass blood donations in a mall in Quezon City. A few weeks ago, I learned from Facebook, that there is a new Red Cross blood center along EDSA Boni near where I currently live. One Saturday, I decided to visit t
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