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Showing posts from June, 2009

14 Call Center Interview Questions & Answers

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The call center industry is one of the fastest growing in the country these days. As recently as ten years ago, there were only a few call center agents and the word call center was hardly ever used in the country. Today, almost every family has at least one member working in the call center industry. The reason for this boom is partly economics. In the Philippines, low paying jobs are very notorious and while call centers set up shop here because of the low labor costs, Filipinos decide to work for the call center industry because it pays higher than average wages. Consider this: if you are an average worker with an entry level position, you probably are getting paid seven to ten thousand a month; meanwhile, an average employee in the call center industry with an entry level position will get around fifteen thousand pesos a month, plus free dental and health benefits (HMO). Call centers also will pay your SSS (Social Security), PAGIBIG (home building fund), and PhilHealth (health ins
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Worshipping the Idols

A few weeks after arriving in Manila, I was invited by a friend to attend the worship service of a religious group called the Church of Christ. This group pride themselves in being very consistent with bible teachings. For one, they don’t use any musical instruments when singing worship songs as is the case in biblical times (as stated by my friend). They actually claim to be THE church that Christ himself established during the (Pentecost?). Their worship service is also on Sundays. It usually begins with prayers and songs, and then a preacher gives a homily. After that more songs are sang, then a familiar ritual wherein members take the Eucharist (in their case it’s grape juice instead of wine) takes place. A donation basket is also being passed after the communion then members say the last prayer and sing the final song. I have been attending their worship service for quite some time now. In fact it has been my only formal communication with God for about five years now. Yes, th
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